Gaming should be a source of entertainment — not stress or financial hardship. When BD is always here to support a safe and enjoyable gaming experience.
Responsible gaming means treating gaming as one form of entertainment — never as a solution to problems or a source of income. When BD believes every player's gaming experience should be informed, controlled, and enjoyable.
Online gaming is growing rapidly in Bangladesh. But like any form of entertainment, playing too much can have a negative impact on your life. That's why When BD has been committed to responsible gaming from the start — not just as a policy, but as a genuine commitment.
The three core pillars of responsible gaming are: Awareness, Control and Support. When these three come together, gaming becomes a truly enjoyable experience.
Addiction rarely develops overnight — it builds gradually, and often you may not even notice when gaming has shifted from entertainment to a problem. Read through the signs below carefully:
If you recognize even one of these signs in yourself, don't ignore it. Reach out to the When BD support team — we won't judge you, we'll just help.
When BD provides several effective tools on their platform to help you stay in control of your gaming. They are completely free and available to use at any time:
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, no further deposits will be possible.
Set a maximum time limit for each gaming session. You will receive an automatic notification when the time is up.
Take a break from gaming for a set period — anywhere from 24 hours to 30 days.
Fully suspend your account for a set period when you need a longer break.
View and analyze all your transactions and gaming activity in detail.
You will receive automatic notifications at regular intervals showing how long you have been playing and how much you have spent.
Answer the following questions honestly. If more than three of your answers are "Yes," we recommend speaking with the When BD support team.
The most important aspect of responsible gaming is budgeting. When BD always recommends spending only what you can afford to lose without it affecting your life.
If you feel gaming is becoming a problem, follow the steps below. When BD will be with you throughout the entire process.
The first step is recognizing on your own that you need help. That is not weakness — it takes courage.
Log in to When BD to activate self-exclusion or a cooling-off period. It takes effect immediately.
Speak with our responsible gaming specialist via live chat or email at When BD. Everything you share is completely confidential.
Tell a trusted family member or friend. Their support can make recovery significantly easier.
Seek advice from a mental health professional if needed. Gaming addiction is a recognized mental health condition, and effective treatment is available.
Our goal goes beyond running a gaming platform — we aim to support the overall wellbeing of every player.
When BD believes every player's wellbeing matters more than our bottom line. That's why player interests come first in every decision we make.
A rigorous age verification process is applied at registration. No one under 18 is allowed to play on When BD — that is our firm commitment.
Your full history of every deposit, withdrawal, and gaming activity is available to you at any time — nothing is hidden.
Any time of day or night, any day of the week — the When BD support team is always ready. We're here for any question you have about responsible gaming.
When BD regularly publishes guides and information on responsible gaming. We want every player to be informed and confident when they play.
Standing by players who are struggling with gaming problems is When BD's responsibility. We are more than a platform — we are a trusted community.
Join When BD today for a safe gaming experience. Our tools and support team are always here for you.